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BUCKS COUNTY CONFERENCE & VISITORS BUREAU
MEMBERSHIP EVALUATION

Please take a few moments to complete this brief survey to assist the Bucks County Conference & Visitors Bureau in evaluating its services to the membership.
.
 
#1 Please check all the expectations you have of your BCCVB membership.
(You may choose more than one & please feel free to add)
 
 
Increase traffic to your location
Networking opportunities
Awareness of your service or company
 
 
#2  How well are we doing in meeting those expectations?  Please comment.
 
Complete    Somewhat    Not at all
 How can we do better?
Provide more networking opportunities
Increase advertising opportunities
Provide more programs for your industry (specify industry below)
Please specify:
   
 
#3 How does your business contribute to the mission of the BCCVB in increasing overnight visitation in Bucks County by promoting the area as a tourist destination?
 
 
Through advertising (radio, print, online)
By making BCCVB logos/pamphlets visible throughout location
By networking with the BCCVB in packaging
Other - please specify:
  
 
#4 Did your business participate in the Hospitality STAR Awards Program in 1999, 2000, OR 2001? (check the applicable years)  If not, why not?
1999    2000    2001
 
 
Does not pertain to my business
Not enough employees
Not enough time to participate
Too costly                                                                                   
 
 
If yes, please rate the following on a scale of 1 to 5.                              1 being poor and 5 being excellent.
 
 
Kickoff Event

1 2  3  4  5  Excellent

Nominee Reception 1 2  3  4  5  Excellent
Prize Patrol 1 2  3  4  5  Excellent
Prize Packages 1 2  3  4  5  Excellent
Signage & Materials 1 2  3  4  5  Excellent
Logo 1 2  3  4  5  Excellent
Training Sessions 1 2  3  4  5  Excellent
Publicity & Advertising 1 2  3  4  5  Excellent
 
 
#5 The STAR Program is designed to give your employees with an additional incentive to provide exceptional
customer service to your guests/clients.  Do you feel the program met its objective?
 
Completely    Somewhat    Not at all

 
What other programs would you participate in if the BCCVB offered them:
 
Training Workshops for your employees
–please list topics
Management Training Workshops – please list topics
Other
Business/Organiziation:
 Contact Person/Title:
  Mailing
Address1:
 Mailing Address2:
City:

State:
Zip:

   
Phone:
 Fax:
Web Address:
 Email:
 
   
   

Bucks County Conference And Visitors Bureau
3207 Street Road  •  Bensalem, PA 19020
(800) 836 - BUCKS  •  (215) 345 - 4552  •  FAX: (215) 345 - 4967  •  E-Mail:  [email protected]
Copyright © 2001 Bucks County Conference & Visitors Bureau